Privacy Policy

Eminence Real Estate LLC respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and safeguard your information when you visit our website, submit an enquiry or communicate with us.

1. Information We Collect

We may collect:

• Name, email address and telephone number
• WhatsApp contact details
• Property preferences and enquiry information
• IP address, browser, device and website usage information
• Cookie, analytics and advertising data
• Records of communications with our team

2. How We Collect Information

Information may be collected through:

• Website and landing-page forms
• Telephone, email and WhatsApp enquiries
• Property consultations and viewing requests
• Cookies and analytics technologies
• Advertising platforms, including Google Ads where enabled

3. How We Use Your Information

We may use your information to:

• Respond to property enquiries
• Recommend suitable properties
• Share brochures, prices and availability
• Arrange consultations and property viewings
• Provide relevant project updates and marketing communications
• Improve our website, services and advertising
• Meet legal and regulatory obligations

4. Sharing Your Information

Where necessary, we may share your information with:

• Authorized Eminence property advisors
• Relevant property developers and project partners
• Website, CRM, analytics and communication providers
• Government or regulatory authorities when legally required

We do not sell or rent your personal information.

5. Marketing Communications

Where you have provided consent, we may contact you by telephone, email, SMS or WhatsApp about relevant properties and services.

You may withdraw your consent at any time by replying “STOP,” using an unsubscribe option or contacting us directly.

6. Cookies and Tracking

Our website may use cookies and similar technologies to understand website activity, remember preferences and measure advertising performance. You can restrict cookies through your browser settings, although some website features may be affected.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or to meet legal requirements.

We apply appropriate technical and organizational safeguards to protect information against unauthorized access, loss, alteration or disclosure.

8. International Data Transfers

Some technology and communication providers may process information outside the UAE. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are applied in accordance with applicable law.

9. Your Rights

Subject to applicable law, you may request to:

• Access or receive information about your personal data
• Correct inaccurate or incomplete information
• Delete your information
• Restrict or object to certain processing
• Withdraw previously provided consent

To submit a request, email info@eminenceltd.com.

10. Changes to This Policy

We may update this policy when our practices or legal obligations change. The latest version and its effective date will be published on this website.

11. Contact Us